Support

Email us

support@rentmymiata.online

We reply within 2 days. Include your account email, and the listing link if it’s about a car.

Before you write

Payment, keys, insurance and damage are between the owner and the renter. We can’t refund a rental or settle a dispute.

We can remove listings and accounts.

What does it cost?: The first 3 months are free. Then $0.99 a month or $9.99 a year, billed in USD. It covers 3 active cars.
What happens when the free months end?: With a card on file, billing starts. Without one, your cars come off the map until you subscribe.
How do I cancel?: Open Subscription and use Manage billing. Your cars stay up until the paid period ends.
Can I get a refund?: No refunds for part of a billing period. If you were charged by mistake, email us.
My payment failed: Your cars stay on the map for 7 days. Update your card under Manage billing before then.
Why isn't my car on the map?: It's set to inactive, or your subscription has ended. Subscribe again and every car comes back.
The pin isn't where my car is: On purpose. Pins sit 0.5 to 1.5 km from the real spot.

How do I book a car?: Message the owner. You agree dates, price and handover with them.
Do I pay anything?: Not to us. Browsing and messaging are free.
How do I avoid scams?: Meet the owner and see the car before you pay anything. Keep the conversation in chat.

How do I report a listing?: Open the car and use “Something wrong with this listing?” at the bottom.
How do I report or block someone?: Open the conversation and use Report or Block. Blocking stops messages both ways, straight away.
What happens to a report?: A person reads every one within 2 days.
Someone is in danger: Call your local emergency number first. Then report it to us.

How do I stop emails?: Use the unsubscribe link in any email, or turn off “Email me about unread messages” on Messages.
I forgot my password: Use Forgot password. We’ll email you a reset link.
How do I delete my account?: Email us from the address you signed up with.
Someone is using my photos: Email us the listing link and proof the photos are yours.